Anti-Sweat Shop Policy

SplatGraphix.com supports high standards for manufacturing labor conditions. Accordingly, we seek to work with suppliers who promote such standards within their operations. SplatGraphix.com relies upon referrals, reputation and, in some cases, personal inspections to identify such vendors.

Payment Policies

SplatGraphix.com accepts online or telephone payment via credit card, debit card, or electronic check (ACH). All payments sent electronically are securely transmitted.

SplatGraphix.com also accepts payment via purchase order for qualified customers. Invoices may be paid by check or credit or debit card.

Shipment/Delivery Times

Splat Graphix’s orders are generally delivered in three to 10 business days. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative. Rush orders on screen-printed apparel items are available for a 15% rush charge or may be waived entirely. Rush orders are generally delivered within one week. Delivery times may vary.

Returns Policy

SplatGraphix.com goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, SplatGraphix.com accepts returns and will refund payment if and when customers are disappointed by SplatGraphix.com merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.

Cancellation Policy

For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order.

For Rush Delivery orders (any order requiring faster delivery than a Standard Delivery order), you may not change or cancel your order.

Limit of SplatGraphix.com’s Responsibility

SplatGraphix.com will be responsible for acting only on those instructions sent to SplatGraphix.com that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. SplatGraphix.com is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. SplatGraphix.com is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.

The information and materials contained in this Site, including text, graphics, links or other items, are provided “as is”, “as available”. SplatGraphix.com does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.

In no event will SplatGraphix.com be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if SplatGraphix.com, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Intellectual Property Claims

Splat Graphix respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to the design-saving or other features of our site to any user who uses our site in violation of any such law, and/or terminating in appropriate circumstances the account (if any) of any user who uses our site in violation of any such law. Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of SplatGraphix.com, please provide written notice to the following agent for notice of claims of infringement:

Splat Graphix
33159 Camino Capistrano Unit H, I, J
San Juan Capistrano, CA 92675

(949) 481-5455
info@splatgraphix.com